Please read the following important information before proceeding to the event galleries to purchase photos, due to time constraints we will not reply to any emails inquiring about information already provided below.
You can find the link to our event galleries at the very bottom of this page.
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Once you've placed your order it will be reviewed and edited by Britt before being sent off as a .zip digital download file to the email address provided- downloads are NOT instant.
While we aim to have orders sent within 24hrs it may take up to 48hrs for you to receive your order- ALL orders are processed within 48hrs.
If 48hrs have passed from the time your order confirmation email was sent and you haven't received your order, please contact us so we can find where your photos have gone.
If you don't receive an order confirmation email within 20 minutes of paying for your order, please contact us as you may have made an error when writing your email address and if that is the case, you also won't get the download email when your photos are sent to you.
Images displayed on the website are largely unedited proof images. The first rider of each class is edited to give an example of what the final product may look like but due to lighting, position, horse colour and weather changes etc. there may be differences between the first rider example and the images you receive.
Edits made to the proof include cropping/"zooming in", colour correction in our signature style, basic background and horse cleanup (scrapes/scratches removed, open mouths fixed where possible etc.).
Extensive cleanup of very busy or difficult backgrounds and/or tricky correctional work that takes longer than the complimentary half hour of editing is not included as part of the standard editing process and is charged at an hourly rate based on the complexity of the edit. Please enquire via email for additional editing quotes.
See below for some examples of a gallery proof vs final delivered image.
Been letting those favourites lists pile up? After a single photo from multiple events and want to save some cash (you've got horses, I know you need to!😂) by taking advantage of our package prices?